Empathetic Leadership

With the world gone topsy- turvy 

on arrival of Covid 19, this is the time

more than any other, when we need

to exhibit empathetic leadership! 

Empathize with employees, help them learn, unlearn

and cope with the new scenario & current challenges 

understand their context, provide required support 

exhibit your humane side- as they 

struggle with the pressure to deliver!  

Spending time with individual team members 

 understanding problems, issues individual to each one 

and addressing them is the key...

Like, when an employee moved in with parents 

had less space, and appropriate ambiance 

was reluctant to come on video, working on line 

decision taken to appreciate his position 

permitted to speak, without  coming on video  

The connect becomes real and meaningful

when you display vulnerability, share with team 

your concerns and difficulties, trusting them

to pitch in and respond... 

Resort to and rely on "Active listening", 

the fuel of empathetic leadership! 

proactive discussions, joint target setting 

being a bridge between your boss, and team 

will all go a long way in achieving success! 

Empathetic leadership happens 

not from empty slogans, declarations 

but when a paradigm shift in approach 

has happened right at the top

and frittered down effectively

touching everyone, till last employee... 

Yes, covid time is an opportunity 

for introspection and change in approach 

this is the time when empathetic leadership

is most essential, more than at any other time!  

NB: The source material for this poem is a webinar organized by Bija Training on 21st July 2021   featuring Mr Vikrant Vinayak, MD Accenture.