With the world gone topsy- turvy
on arrival of Covid 19, this is the time
more than any other, when we need
to exhibit empathetic leadership!
Empathize with employees, help them learn, unlearn
and cope with the new scenario & current challenges
understand their context, provide required support
exhibit your humane side- as they
struggle with the pressure to deliver!
Spending time with individual team members
understanding problems, issues individual to each one
and addressing them is the key...
Like, when an employee moved in with parents
had less space, and appropriate ambiance
was reluctant to come on video, working on line
decision taken to appreciate his position
permitted to speak, without coming on video
The connect becomes real and meaningful
when you display vulnerability, share with team
your concerns and difficulties, trusting them
to pitch in and respond...
Resort to and rely on "Active listening",
the fuel of empathetic leadership!
proactive discussions, joint target setting
being a bridge between your boss, and team
will all go a long way in achieving success!
Empathetic leadership happens
not from empty slogans, declarations
but when a paradigm shift in approach
has happened right at the top
and frittered down effectively
touching everyone, till last employee...
Yes, covid time is an opportunity
for introspection and change in approach
this is the time when empathetic leadership
is most essential, more than at any other time!
NB: The source material for this poem is a webinar organized by Bija Training on 21st July 2021 featuring Mr Vikrant Vinayak, MD Accenture.
