Saturday, 6 March 2021

The Golden Skill of Responding

Ever thought of the havoc that  can be caused

in a work situation, if you blurt out 

the first thing that comes to mind 

on feeling anger, impatience or irritation ?

why, reacting will cost you even at home!   


Responding then, is far superior to Reacting

anytime, anywhere!   


When you take time to ponder, not react immediately

you gain power to respond

to point out incorrect human behaviour

rather than find fault with human being 

you can follow it up with offer of support

"Anything I can do to help?"  


Granted, this is not easy 

an inner ardent desire helps

as also  an attitude  and acceptance

that "Everyone contributes to success

and not just me, me alone "  


This approach prompts team 

to open up, share more ideas 

so, have an open mind oh leader

show empathy, gain trust 

and soon teams start appreciating big picture

coming out with solution themselves.... 


Open dialogues, learning from past experiences

enhances ability to respond in place of 'reacting'

Home can be a good place to start

practice 'Responding' at home

and soon you will find 

you are doing it at work as well!  


NB: The source material for this poem is a webinar organized by Bija Training  on 3rd February 2021 featuring Mr Karthik Nagasundaram, Director TCS, Global alliances